2500+
Attendees
120+
Speakers
7
Programs
#1
CX Event
Welcome to The Customer Show — the only event uniting the entire customer experience ecosystem!
With 2500+ professionals, this is where innovation meets collaboration at an unparalleled scale. In a world of rapid change, coming together is more critical than ever. Dive into groundbreaking insights, forge key connections, and collectively navigate the future of customer experience.
Join industry leaders, change-makers and innovators on May 7-8, 2024, at The Customer Show
This year will be even bigger and better.....with over 100+ presentations and panel discussions - stay up to date with the latest agenda and speaker lineup!
Check out what's on at all 7 free to attend programmes now.
The pace of change in customer behaviour and tech innovation is more real today than ever before. Ready or not, significant change is on the horizon...
Presenting the Next Gen CX Main Stage Conference at The Customer Show, where we'll uncover the most important topics set to disrupt and transform the future of CX as we know it!
From Hyper-Personalisation to AI-Powered Experiences as well as the importance of Customer Trust - we will empower you with the most critical insights to stay ahead of the game.
In this video interview, Alex Genov is joined by Robert Lopez to discuss:
Shirley Vella
Executive Director Human Resources
SPV Consulting
Attending The Customer Show has provided valuable insights and knowledge on the latest trends, techniques, and best practices in customer service and experience. It's a chance to connect with other professionals in the industry, share ideas, and learn from one another. Overall, The Customer Show was a fantastic event which I gained new insights and knowledge, and build valuable connections with other professionals.
Taimoor Khan
Head of CX
Madpaws
As a senior leader I am skeptical of the time I spend at conferences, The Customer Show by far gave me the best ROI on my time spent there.
Yvette Mihelic
Director Customer Experience
John Holland
Attending The Customer Show provided CX professionals the opportunity to engage, learn and explore current and future CX advancements across industry and sector. It was informative, insightful and fun. Being able to 'choose your own adventure' across the different content streams, while speaking with potential partners provided an opportunity to ensure my experience was personalised and contextualised to my needs.
87% of exhibitors who partnered with us in 2023 said The Customer Show met or exceeded their expectations! Demonstrate knowledge and elevate your brand today!
43% of exhibitors who attended The Customer Show in 2022 were able to meet new prospects that were not yet in their pipeline and set up 1:1 meetings post event
Cut through the noise and meet the people who will spearhead your business. 83% of visitors who attend The Customer Show make or influence purchasing decisions.
With rapid advancements in technology and shifting customer behaviour, an increasingly challenging environment for CX professionals has been created.
Gain insights on: